Anonymous
map-marker Indianapolis, Indiana

This is a very unprofessional company to deal with. They are ripping consumers off and when you sign up for the insurance they assign you agent but you can never get in contact with the agent. I was

Paying close to 200.00 and they told me that me and my daughter were both covered and that was not true so the whole time I was paying close to 200.00 dollars my daughter was uninsured. Needless to say I have dropped them and want others to know that this insurance is a scam and no good

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Michael D Spi
map-marker Doral, Florida

I am unhappy with the provider who has stolen my down payment do to clerial misake

The insurance company freeway with Venture insurance took a down payment of 248.50 on Oct 5 2024 canceled the insurance on Oct 13 2024. Said would refund my funds in ten days.

It's been ten days still have not received refund. Said would deduct from said payment of insurance for 7 days it has been 13 days sens they have cancelled i expect a full refund.

For the mistake of a clerical error no mistake of mine but there's. I should not have to pay for there mistake.

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Anonymous
map-marker Norwalk, California

Claim

Freeway Insurance - Claim
Freeway Insurance - Claim - Image 2
Freeway Insurance - Claim - Image 3

I was driving el Cajon mollisan main i have green light was car had red light and she get inside store

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Anonymous
map-marker Norwalk, California

Claim

I head accidenti 7/13 El Cajon

Main and Mollison someone head red light 3:30 am and get a side store I was driving green light and she head my

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User's recommendation: Accident

Jacqueline D Xwe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Visalia, California

I was hung up on

I was redirected to a survey and then hung up on. I think I'm going to notify the Consumer Auto Affairs. I'm tired of the run around.

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Loss:
$719

Preferred solution: Some kind of refund like 719.00 was over paid according to Quote for full coverage

Anonymous
map-marker Morristown, New Jersey

Roadside assistant sucks

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My car never got picked up for my roadside assistance last night when I called at 6:30. I'm very unhappy and I'm trying to figure out how I'm going to be refunded the $150 that I had to pay at 2 o'clock this morning when your guys never showed up to

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Sameerah Aqt
map-marker Columbus, Ohio

No one will answer the phone

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Trying to speak to someone and nobody will answer the phone and you got to do all this to speak to somebody this crazy

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Anonymous
map-marker Houston, Texas

Accident claim

This has been the worst experience with trying to contact someone for the damage to my car. No one will return my calls and your client has admitted to the damages of my car they have caused, my car needs to be fixed asap.

iIts driving really bad,, and my car was doing great before this and now no one wants to help, i have assigned agents to the claim, and they will not respond... SM

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User's recommendation: Don't get hit by someone with freeway insurance

Lisa G Xtd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ur counter service sucks

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You can Mercer get someone to help ur on line suck its difficult to make a payment and ur price is ridiculous

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Pros:
  • One
Cons:
  • U suck

Preferred solution: Price reduction

Benjamin J Ivg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Report accident

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My son got into an accident and I have to wait till tomorrow when they open to file a report with a person. Only option is online and if the site works

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User's recommendation: Last resort

Benjamin J Ivg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Report accident

My son got in an accident at 5:30pm and there is no one that can help me because all offices are closed. Automated system told me to file it online and there was issues with that

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Loss:
$425
Pros:
  • Ok prices
Cons:
  • No customer service when i need it

Preferred solution: To talk to someone when I need to

User's recommendation: Last resort

Anonymous
map-marker Hollister, California

Horrible service

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They can talk and that's about all and when it comes to help prices or else is when they notice that if is not on their favor they will not help which in other words means that customer satisfaction is their last thing they care about

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User's recommendation: Not even to my words enemy

Anonymous
map-marker Hollister, California

If is not convenience to them or else won’t issue insurance meaning customer priority is the last think on their agenda and customers money is their only goal

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When I call everything was going well but after knowing the total price of my truck they used the excuse of not issuing warranty to this king of trucks, and of course the only reason they dont do that is because of high risk and nothing else not including the price for month that I have agree already until they look at the year and model

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User's recommendation: I will never recommend this insurance, not even to my words enemy

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Charles
Charles

Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

Celestine E Jeu
map-marker Bradenton, Florida

Accident claim

I went threw a car wash and when the blower came on to dry My car I heard something break like glass in My door of My car driver door. So I tried to let My window down later & the window dropped & I heard that same glass breaking sound. I was able to get the window back up some but its broken & needs to repaired

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Preferred solution: My window fix

User's recommendation: Don’t go there

Anonymous
map-marker Portland, Oregon

INSURANCE

HELLO. I AM INTERESTED IN A NEW AUTO POLICY.

I CAN COME BY MON MORNING.

I AM INTERESTED TO GET A BASIC POLICY TO STREET LEGAL.

NO FRILLS OR ROADSIDE, JUST STATE MINIMUM. I HAVE HEARD GOOD THINGS ABOUT YOU.

PLEASE REACH OUT SO I CAN COME IN ON MON, PLEASE AND THANK YOU.

BRET COFFIN

503-410-****

bretcoffin4@***.com

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User's recommendation: not a customer yet. No policy available.

Kameshia Xmr
map-marker Birmingham, Alabama

Accessibility

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I have no way of contacting someone live or automated system about roadside assistance. That is a part of my plan. That is very frustrating and not helpful at all.

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User's recommendation: As of right now No!!!

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